Privacy Policy

1What This Policy Covers

This Privacy Policy explains how 1Dev.AI Software Solutions ("we," "us," "our") collects, uses, shares, and protects information when you visit our website at 1Dev.AI ("Site") or contact us for quotes, consultations, project inquiries, or resources such as downloadable AI guides, whitepapers, or case studies.

2Information We Collect

We may collect the following categories of information:

A. Information You Provide

• Contact details (such as name, email, phone number, company name, job title) when you request a quote, consultation, or contact us through our forms.
• Project details you submit (messages, technical requirements, preferred timelines, budget ranges, AI/ML service interests, technology stack preferences).
• Newsletter subscription information when you sign up for our AI insights and updates.
• Project estimation form data including industry sector, project scope, and feature requirements.

B. Information Collected Automatically

When you use the Site, we (and our service providers) may automatically collect:

• Device and usage data (IP address, browser type, pages viewed, approximate location inferred from IP, date/time, referring URLs).
• Cookies and similar technologies (see Section 6).
• Interaction data with our AI chatbot or virtual assistants if implemented on the Site.

C. Downloads & Resources

If you request or download resources (for example, AI implementation guides, machine learning whitepapers, case studies, or technical documentation), we may collect information associated with that request and basic usage data related to the download.

3How We Use Your Information

We use information for purposes such as:

• Providing quotes and services: Responding to inquiries, scheduling consultations, preparing project estimates, delivering AI and software development services.
• Customer support: Answering questions, coordinating projects, providing technical support for delivered solutions.
• Improving the Site: Analytics, troubleshooting, performance optimization, enhancing user experience.
• Marketing and communications: Sending follow-ups, newsletters, AI industry insights, promotional content, or service updates where permitted (see Section 7).
• Security and fraud prevention: Protecting our Site, users, intellectual property, and business operations.
• Legal compliance: Enforcing terms, complying with applicable laws and regulations.

4How We Share Your Information

We do not sell or rent your personal information. We may share information in these situations:

• Service providers: Vendors that help operate our Site and business (hosting, website platform tools, analytics, communications, CRM, scheduling, forms, cloud infrastructure, or similar). They may access information only to perform services for us.
• Business transfers: If we're involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
• Legal and safety: To comply with law, respond to lawful requests, protect rights/safety, investigate fraud, or enforce agreements.
• With your direction: If you ask us to share information with third parties (e.g., coordinating with your IT team, other contractors, or technology partners).

5Sensitive Information

Please do not submit sensitive personal information through the Site (e.g., government ID numbers, payment card details, medical information, proprietary algorithms, or confidential source code). If a payment is needed for our services, we will inform you of the accepted payment method and any payment processor involved. For projects involving confidential data, we establish appropriate NDAs and data protection agreements separately.

6Cookies & Analytics

We (and our providers) may use cookies, pixels, and similar technologies to:

• Remember your preferences and settings.
• Understand Site traffic and performance.
• Measure marketing effectiveness.
• Personalize your experience based on your interests.

7Marketing Choices

You can opt out of promotional emails by using the unsubscribe link included in our emails or by contacting us at info@1devsoftware.com. Note: Even if you opt out of marketing communications, we may still send non-promotional messages (e.g., project updates, quote follow-ups, or communications related to services you've requested).

8Data Retention

We retain personal information only as long as reasonably necessary for:

• Providing services and ongoing support.
• Maintaining business records and project documentation.
• Complying with legal and regulatory obligations.
• Resolving disputes and enforcing our agreements.

Retention periods vary depending on the type of information and purpose for which we collected it. Upon request, we can provide more specific information about retention periods for particular categories of data.

9Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. This includes encryption, secure data storage, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security of your data.

10Children's Privacy

Our Site and services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

12Links to Other Websites

Our Site may contain links to third-party websites, including technology partners, cloud service providers, or industry resources. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any external sites you visit.

13Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will revise the "Effective date" at the top of this policy and may provide additional notice through our Site or via email if required by law.