Meril Capital
Custom Cloud Development

THE CLIENT

Meril Capital is a precious metals trading company with an elaborate set of inventory tracking and control needs. Their inventory tracking and allocation system touched multiple business segments such as sales, shipping, customer service, and purchasing. Meril Capital badly needed a system to provide all business segments with real time access to their inventory tracking and allocation system that was 100% accessible from their private cloud portal.

OVERALL SOLUTION

Cenedex implemented a fast scalable cloud based solution that interacted with varies different business segments in the Meril Capital internal model. We used LAMP technologies to build the core product which was fully-integrated with each of the sales, shipping, customer service, and purchasing subsystems. The end result was a user friendly and intuitve system that helped all business segments work together in a much more cohesive fashion while putting the daily business metrics at the finger tips of upper management.

Sales

Challenge

Meril Capital’s sales team needed an organized way to track and prioritize prospects as they moved through the sales funnel.  Shipping and Customer services required visibility to certain subsets of prospect data such as name and address information as the prospect transitioned into an active client.

Solution

Cenedex implemented a secure and flexible sales subsystem with the ability to collect data specific to Meril Capital and it’s prospects. All data was stored securely and made available only to specific users based on permissions determined by their security levels.

Inventory

Challenge

Seamlessly integrate testing facility with physician partners and medical centers

Solution

Implemented secure, fully integrated and tailored physician portal extension providing multiple, intuitive but structured ordering options (including phased, mini/maxi ordering) to simplify and streamline physician ordering process and patient visit management and ensure needed information is captured to meet patient testing needs, physician’s operating procedures and lab’s billing requirements.

Customer Service

Challenge

Seamlessly integrate testing facility with physician partners and medical centers

Solution

Implemented secure, fully integrated and tailored physician portal extension providing multiple, intuitive but structured ordering options (including phased, mini/maxi ordering) to simplify and streamline physician ordering process and patient visit management and ensure needed information is captured to meet patient testing needs, physician’s operating procedures and lab’s billing requirements.

Purchasing

Challenge

More scalable and flexible LIMS solution to manage both a high volume, fully automated and integrated testing environment and a high complexity, lower volume testing environment with massive data requirements

Solution

Implemented secure, fully integrated and tailored physician portal extension providing multiple, intuitive but structured ordering options (including phased, mini/maxi ordering) to simplify and streamline physician ordering process and patient visit management and ensure needed information is captured to meet patient testing needs, physician’s operating procedures and lab’s billing requirements.

Shipping

Challenge

Scalable patient reporting process with results integration from multiple instruments and testing systems

Solution

Implemented Helix LIMS with flexible and configurable push and pull, as well as single piece flow and batch processing capabilities throughout system (accessioning, workflow, reporting and distribution) to allow for unique needs of both testing environments.

High volume, low complexity testing area leveraged batch processing and push workflow capabilities, configurable workflow logic and instrument, and well as EMR integration.

Low volume, high complexity testing areas leveraged single piece flow and pull workflow capabilities, exception handling, large data capture and mining needs, and 3rd party software integration requirements.